communicate
The client
Forensic Science Services (FSS)
The challenge
To help the FSS achieve its transformational programme through deploying a more effective process for accessing the expert knowledge around the business when analysing evidence.
The solution
Through KCOM’s delivery of a unified communications solution, the FSS can now digitally share evidence between departments and provide instant messaging between its community of experts. This has increased the speed and efficiency in processing evidence and reduced the Service’s email storage requirements.
comprehensive
The client
Morecambe Bay NHS Trust
The challenge
To help Morecambe Bay NHS Trust consolidate their LAN and WAN networks over multiple sites and create one data centre to achieve best practice and economies of scale.
The solution
KCOM’s upgrade of the Morecambe Bay NHS Trust WAN has improved efficiency and delivered new services to its patients. A new scalable storage system ensures the security of critical patient data whilst enabling the Trust to incorporate applications which support complex treatments, such as those for cancer sufferers, which has improved patient services and resulted in cost savings.
competitive
The client
Specsavers
The challenge
Specsavers wanted a trusted provider to deliver a highly reliable, 24/7 managed online facility enabling customers to ‘try on’ frames in the comfort of their own home.
The solution
Using KCOM’s VM Hosting facility, Specsavers has its unique Digital Mirror application hosted in a state of the art data centre. The site has a 100 per cent service guarantee and the VM platform is designed to handle fluctuations in demand. This provides a cost effective solution as Specsavers is billed based on the amount of traffic to the site. Since its launch over 3.5 million customers have tried on 63 million frames through the new service.