Our responsibility

• Our commitment
• Our people
  • Who we are
  • Communications and employee engagement
  • Learning and development
  • Recognition and reward
• Our workplace
• Our customers
• Environmental responsibility
• Our local communities

Recognition and reward

At the KCOM Group we know that our people are the key to our success. We believe in recognising, rewarding, and celebrating their contribution to our Company and the important role they play in delivering exceptional service to our customers.

Our aim is to create a high performance culture that is supported by a variety of mechanisms designed to encourage our people to excel in their roles as we would like them to. Our reward strategy is not just about offering a comprehensive and appropriate salary and benefits package, but ensures that our people are motivated in ways that are relevant to their individual circumstances:

• Our people can influence their annual pay award and bi-annual bonus payments by achieving above satisfactory performance management scores;
• mySHARE is our flexible share incentive plan;
• Employee of the Quarter and Employee of the Year schemes recognise people who have exhibited our values (flexible, responsible, in-touch and knowledgeable) to exceptional levels and our Stars and Heroes initiatives are just two of our peer-to-peer recognition schemes;
• Our service awards recognise and reward loyalty to the Company.

For more information, please visit our Careers pages.