Our responsibility

Customer engagement

We are committed to engaging with our business and residential customers on a regular basis. We are members of a variety of community and business forums in the Hull and East Riding of Yorkshire area including:

Bondholder of Hull Forward
Board member of the Advisory Group for the World Trade Centre Hull & Humber
Founding member of Hull & Humber Chamber of Commerce
Member of Business In The Community
Member of the FTSE4Good Index

We aim to share our expertise with our customers to provide them with informed opinion that enables them to make the right choices for their needs. Some of the topics we have regularly advise our customers about include scareware scandals and hoax callers, and in conjunction with the Internet Watch Foundation, we have advised customers on minimising the risks to young children when using the Internet.