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Our responsibility

Supporting vulnerable customers

It is important that we support our customers who are not able to access our services through the usual routes:

  • For customers who have difficulty reading our standard printed material, we offer large print or Braille contracts, bills and manuals
  • We offer a free directory enquiry service and a text phone service for customers who are deaf, hard of hearing, speech-impaired or blind
  • Customers who receive unwanted calls - especially silent, malicious or nuisance calls - can register for help in dealing with these types of calls
  • If a customer is unable to leave their house due to disability or illness, a telephone becomes a vital lifeline. We offer a free priority repair service for customers who may be at risk in the unlikely event of a fault occurring on their line
  • Our social access package, light user scheme and telephone rental are just some of the telephony options we offer residential customers

Share price

88.30p

+0.70p

Date: 21/05/2013
Trade time: 16:35 BST

Our Brands

Kcom KC Eclipse Smart421

Useful Downloads

Annual Report 2011 - 2012

KCOM Group Jobs

Software Engineer E 0158

Location: Exeter (EX2 7WN)

Technical Consultant - AO

Location: Any Location

Part Time Technical Support Analyst FTC

Location: Hull, Carr Lane (HU1 3RE)

View all KCOM Group jobs >

KCOM Group facts

Our People

1,779

Total employees within the KCOM Group

History

108

Years of service to businesses and public