Working with us Rewards, benefits & recognition

Our people are our most valuable asset, so we go to great lengths to look after you personally and professionally. We believe in recognising, rewarding and celebrating your contribution to our business and the part you play in delivering world-class service to our customers.



We offer competitive salaries and a performance-led approach to pay awards, recognising colleagues who contribute most to our success.


You're entitled to a minimum of 25 days’ statutory holiday per year and you can also buy or sell holiday through our flexible benefits platform, Pick Your Own.


When we do well financially, we want our people to feel the benefit too. Our performance based incentive plans reward people who have made a key contribution to the business, meeting and exceeding our internal business targets.

Life Assurance

From day one, you’ll receive life assurance cover to the value of four times your annual pensionable salary, and you can increase this if you wish via Pick Your Own.


We’re all aware of how important it is to save for our retirement and we want to help you along the way. This is why we offer an excellent Stakeholder Pension Scheme, where depending on the level of your own contribution (the minimum is just 1%), we’ll contribute up to 8%. You can find full details here.

Group Income Protection

All of our people receive Group Income Protection, and you can elect to receive a higher level of cover via Pick Your Own.

Share Plan

MyShare offers you the chance to buy shares in the company with income tax and National Insurance savings. The company also offers free matching shares in proportion to the number of shares you buy. This is available from day 1 of your employment, all year round.

Salary Sacrifice

Join one of our Pick Your Own salary sacrifice schemes, covering childcare vouchers, holiday buying, cycle to work and other benefits, and you could save money on tax and National Insurance.

My KCOM Advantages

We offer a great range of online and high street discounts via our dedicated My KCOM Advantages website, giving you access to over 800 retailers with special discount offers covering holidays, leisure attractions and many more products and services.

Heath & Wellbeing

Your wellbeing is a big priority for us, and we want you to be the best you can be. That’s why we’ll offer you:
• A supportive health and wellbeing programmes inclusive to all with top tips and health guides, to keep you fighting fit.
• Family friendly policies covering career breaks, paid maternity, adoption, paternity leave and paid time out for fostering and fertility treatment
• Counselling and advice services for whenever they are needed, via our confidential and free assistance scheme


When you join you’ll have the opportunity to volunteer for a range of charity and environmental projects we get involved in.


We like to thank our people for doing a great job, and we do this through our Awards scheme. You can nominate anyone for an award, and the best nominations win some great prizes, as well as receiving the public recognition they deserve.