A responsible business Our approach

Being responsible is second nature to us, and we make great efforts to run a progressive, supportive and safe business for our people, for our customers and our communities.  

Our corporate responsibility strategy covers four key areas and these are taken into consideration when key business decisions are made and the Board receives regular reports during the year on these areas too.

Our four key areas of focus are:

  • Community

    Our people, resources and skills help to make a difference in our local communities.

  • People

    We attract, develop, recognise, support and retain the right people by providing an environment where everyone can flourish.

  • Environment

    We believe the environment is a key concern for all businesses and that we all have a responsibility to minimise our negative environmental impact and make decisions with environmental sustainability in mind.

  • Customers and suppliers

    We work closely with our customers and suppliers to make sure social and environmental factors are always taken into account.

Our business and people policies are grounded in these principles:

  • To treat all employees fairly

  • To operate with integrity

  • To respect basic human rights

  • To sustain the environment for future generations

  • To be a caring and responsible member of the communities in which we operate

That means maintaining high standards of ethics and respecting human rights, privacy and data security. It also means ensuring these standards apply to the labour and environmental standards in our supply chain, and investing in and supporting our people.

Whether it’s with our customers, employees or suppliers, we always aim to do the right thing and act within the law.



We’re members of the FTSE4Good - an equity index series designed to encourage investment in companies that meet globally recognised CR standards.

Companies in the FTSE4Good Index Series are assessed annually and have to meet strict environmental, social and governance criteria, and are positioned to take advantage of the benefits of responsible business practice.