A responsible business Our standards, policies and codes

The business is currently accredited to:

ISO 9001:2015 Quality Management System
ISO 14001:2015 Environmental Management System
ISO 20000-1:2011 IT Service Management System
ISO 22301:2012 Business Continuity Management System
BS OHSAS 18001:2007 Occupational Health & Safety Management System
ISO 27001:2013 Information Security Management System
Cyber Essentials Scheme
  • Cyber Essentials
  • Cyber Essentials Plus
CAS (T) – CESG Assured Service (Telecoms)
  • Managed Communication Service Wide Area Network (WAN)
  • Ethernet - Licenced Area
  • KCOM Ethernet
  • Private DSL/Multi Service Access - Licenced Area
  • KCOM Private DSL
PSN Compliance Services
  • Managed Communication Service: WAN (OFFICIAL)
  • KCOM Workplaces (OFFICIAL)
HSCN Compliance
  • Stage 2 Certificate of Compliance

Metering and Billing Approval Certification
  • KCOM Consumer
  • KCOM Hull and East Yorkshire Business
  • KCOM National Business