Our business

KCOM is one of the UK's longest-established communications companies, helping customers get connected since 1904.

Throughout the decades, we’ve stayed at the forefront of technology and communications.

We are constantly investing and evolving to ensure all our customers – whether business or consumers can access the best digital solutions possible.

We’re focused on three markets:

Hull and East Yorkshire

Provides internet-based services to 140,000 consumers and businesses in the region.

  • Lightstream broadband
  • Consumer broadband packages


Serves large enterprise and public sector organisations that need complex technology solutions to serve customers better and adapt to an ever-changing competitive and regulatory environment.

  • Cloud-based services
  • Contact Centre as a Service
  • In-life, managed and support services

National Network Services

Serves UK-based multi-site organisations that rely on connectivity as a critical part of their business operations.

  • Wide Area Networks (WANs)
  • Call management services

Leadership and governance

Our team has a wealth of experience and expertise to help our customers receive a better service. Find out more about KCOM’s leadership and governance teams.


We started life as the telephone department within the Hull Municipal Corporation and in the subsequent 114 years we’ve evolved and transformed into the business we are today.

Customer case studies

We’re privileged to work with some of the UK’s biggest names in retail, financial services, insurance, transportation and the public sector.


Our goal is to make life easier and better for our customers by creating greater value from the way they interact, collaborate and connect with what matters to them.


We work closely with carefully selected partners and use our skills and experience to design, create and support solutions based on their market leading technologies.

News and media

Keep up to date with the latest news and results from KCOM.