Amortisation is the process of reducing the value of an intangible asset (such as brand recognition and intellectual property) in order to show how its worth has reduced over time and to recognise the cost of acquiring the asset gradually over its useful life.


An independent individual qualified to examine and provide an opinion on a company’s financial and accounting records and supporting documents.

Balance sheet

A statement of the assets and liabilities of the Group at a point in time (the KCOM Group PLC year end is 31 March).

Capital expenditure (Capex)

Money spent to purchase new physical assets or to enhance existing physical assets such as equipment or property.

Cash flow statement

A summary of the money received and spent by the Group during the year.


When we refer to the Company, we are referring to KCOM Group PLC.

Current assets

Assets held by the Group that are expected to be converted to cash within one year. Current assets include stock, receivables and cash.


Depreciation is the process of reducing the value of a tangible asset (such as property or equipment) to show how its worth has reduced over time and to recognise the cost of acquiring the asset gradually over its useful life.


A distribution made to ordinary shareholders of a company out of retained earnings.

Earnings/Loss per share

A measure of the profitability of a company. This figure is calculated by dividing profits (or losses) attributable to owners of the company by the number of outstanding shares.

EBITDA (earnings before interest, tax, depreciation and amortisation)

A measure of profitability favoured by companies undergoing major investment programmes. It shows profit before interest, tax, depreciation and amortisation are deducted.

Exceptional items

Exceptional items are presented whenever significant expenses are incurred or income is received as a result of events considered to be outside the normal course of business, where the unusual nature and expected frequency merits separate presentation to assist comparisons with previous periods.

Financial Reporting Council (FRC)

The FRC is responsible for promoting high quality corporate governance. As part of its activities, the FRC sets the UK Corporate Governance and Stewardship Codes; provides guidance to companies on risk management, internal control, and related financial and business reporting; monitors and acts to promote the quality of corporate reporting; and regulates the activities of auditors and accountants.


The difference between what a company pays for another company and the fair value of the acquired assets of that company.

Income statement

A financial statement showing the income, expenses and net profit or loss generated by an organisation over a given period of time.

Intangible assets

Items of value that cannot be physically touched, such as software, patents, licences or specific development costs.


Ownership interests held in other companies either for income or capital appreciation.

KCOM Group PLC shares

Ordinary shares bought by investors representing part ownership of KCOM Group PLC.

KCOM Group PLC shareholders

Those people who own shares in KCOM Group PLC.

Operating assets

Items of value owned by a company that contribute to the regular income from its operations.

Ordinary shares

The principal type of shares bought by investors representing part ownership of a company.


Amounts payable to suppliers and other organisations providing services to the business.

Profit (or loss) for the year attributable to the owners

The final result for the year, after deducting tax, minority interests and dividends, which is then added to (or taken away from if it is a loss) total equity at the end of the year.

Property, plant and equipment

Long-term physical assets held for business use such as buildings, exchange equipment and vehicles.


Amounts that are owed to the company but have not yet been received.

Retained earnings

Retained earnings are the cumulative profits that a company has earned to date, less any dividends or other distributions paid to investors.

UK Corporate Governance Code

The UK Corporate Governance Code sets standards of good practice in relation to board leadership and effectiveness, remuneration, accountability and relations with shareholders.

Related pages

Key analysts

This is a list of key analysts who cover KCOM.

Investor contacts and advisors

Before contacting our Registrar or the Investor Relations team, view our FAQs first to try and resolve your query.

TR-1 disclosure form

Find out about Disclosure & Transparency Rules and download our TR-1 form to notify us of any relevant changes in shareholdings.

Key financial facts

View our 2017/18 Annual report and accounts microsite to view some key financial facts.

Sign up for ecommunication

As a communications technology company, we actively encourage our shareholders to accept documents via electronic communications rather than through the post.

Tax strategy

Our approach to risk management and governance arrangements, dealing with HMRC and attitude to tax planning.

Protecting against scams

We want to help protect shareholders against boiler room scams.