Tax strategy

We maintain high ethical standards and this includes complying with the tax laws under which we operate and paying the correct taxes.

We now publish our tax strategy in accordance with measures contained in section 161 and Schedule 19 of Finance Act 2016.

The strategy has been reviewed by the Board and will be reviewed annually.

KCOM’s approach to risk management and governance arrangements

The Group’s policy is to comply with all relevant laws, rules and regulations and to pay the right amount of tax on time. We have created policies and processes to ensure there is a framework and culture to underpin the requirements above.

The Chief Financial Officer is responsible for the management of the Group’s tax affairs and is also the Senior Accounting Officer.  She is supported by the Finance Director, Business Support and the Head of Tax and Treasury.  Tax compliance is reported on a monthly basis to the Board.

The Audit Committee reviews the tax disclosure made in the annual report and is made aware of any significant tax issues.

The Group follows a policy of continuous improvement to ensure processes evolve to reflect changes in business operations and the relevant legislation and guidance. Professional advice is used to achieve best practice in the above.  The Corporation Tax returns are reviewed by an external professional adviser before submission to HMRC.

KCOM’s attitude to tax planning

KCOM seeks to reduce the risk of uncertainty and disputes by adhering to the relevant tax laws.  We do not engage in artificial tax engagements.

The Group tax department engages with the business to ensure efficient tax planning both in day to day commercial affairs and where larger transactions, re-organisations or restructures take place.

The level of risk that KCOM is prepared to accept

KCOM takes a conservative approach to tax risk, which it manages by:


Creating a top to bottom culture business wide that follows the appropriate policies.


Making major business decisions on a commercial first basis.

Non engagement

Not engaging in aggressive/high risk tax planning and solutions.

Risk reduction

Creating, reviewing and updating tax policies and processes on an operational basis to reduce overall tax risk.

Professional advisers

Engaging with professional advisers  to best understand complex issues and current industry and tax best practice.

Full disclosure

Engaging with HMRC, on a full disclosure basis, when uncertainty regarding transactions exist. This includes applying for the correct clearances from HMRC where required.

KCOM’s approach toward its dealing with HMRC

We're committed to working with HMRC on an open, transparent and collaborative basis. Our aim is to:


Approach HMRC where uncertainty exists.


Work with our CRM and tax specialists in all taxes to build professional and trusted relationships.


Make full disclosure on a timely manner in a way that aids understanding of any issues.


Engage in open dialogue with HMRC regarding our tax strategy, underlying policy and process to ensure a better understanding of our organisation.


Provide information regarding large transactions before the event when this is commercially possible.


To interpret tax laws in a reasonable way and not in a way contrary to their purpose and be open and transparent with regard to our tax planning.

Related pages

Key analysts

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Key financial facts

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