Wholesale Broadband Access Services and Wholesale Local Access Services

As part of the KCOM Group, the business in Hull has been designated by Ofcom to have Significant Market Power (SMP) and is obliged to provide Wholesale Broadband Access Services and Wholesale Local Access Services. KCOM has developed Wholesale Reference Offers for Wholesale Fibre Line Local Access and Wholesale FibreLine Access. These are provided in draft form that will be subject to final development in discussion with Communication Providers (CPs) who demonstrate a reasonable demand for these services. Service Operations Manuals detailing operational processes are also being prepared and will be made available to CPs as part of final development of the services.

KCOM has also developed an Accommodation Services Agreement to support the provision of Wholesale FibreLine Local Access. This Agreement is also provided in draft form and subject to final development in discussion with Communication Providers.

KCOM is in the process of developing backhaul products to support Wholesale Fibre Line Local Access and Wholesale FibreLine Access and an information note provides further details of these services. Full details will be notified in due course.

CPs should note that these services will only be provided in the Hull Area as defined in the Licence granted by the Secretary of State for Trade and Industry to KCOM under section 7 of the Telecommunications Act 1984, on 30th November 1987. This is in recognition of the geographical boundary of the SMP status.

If CPs would like to make any representation on the draft Wholesale Reference Offers then please do so before 7 September by emailing Chris Dingle (chris.dingle@kcom.com) and KCOM’s regulatory team (regulatory@kcom.com).

Formal applications for registration and access to the KCOM Wholesale Fibre Line Local Access and Wholesale FibreLine Access should be directed to wholesalepartners@kcom.com

Wholesale FibreLine Local Access and Wholesale FibreLine Access

Update October 2018

In July 2018 we published draft Reference Offers for Wholesale Fibre Line Local Access and Wholesale FibreLine Access, together with a draft Accommodation Services Agreement to support the provision of Wholesale FibreLine Local Access.

We also indicated that we were in the process of developing backhaul products to support Wholesale FibreLine Local Access and Wholesale FibreLine Access.

We have now considered feedback from Communications Providers and are undertaking further work to finalise the product specification, processes and contract documents which will be completed by the end of January 2019.

If you have any feedback on the proposed timescales then please contact chris.dingle@kcom.com.

Update March 2019

In light of feedback that we received from stakeholders we have been developing our two reference offers, Wholesale Fibre Line Local Access and Wholesale FibreLine Access, and complementary wholesale services. This activity is taking slightly longer than planned given the level of operational activity required. We now expect this activity to be complete at the end of March. Based on engagement to date, we do not envisage that this will present any issues.

Update April 2019

KCOM are planning to launch retail and reseller variants of a Landlord Broadband Fibre solution late April/early May. Updates will be provided here and full documentation will be provided when available, but we have decided to provide advance notice of the launch so that our partner community can consider potential interest in the product.

Point to Point Optical Connectivity Product

KCOM are in the process of developing a new point to point optical connectivity product for deployment in the Hull area. An outline specification for the product will be made available here shortly, followed by commercial structures including pricing. Any queries or expressions of interest should be directed to Chris Dingle, Head of Wholesale (chris.dingle@kcom.com).

100Gb Transparent ECAS & EDAS Product

KCOM are in the process of developing a transparent 100Gb addition to the ECAS and EDAS product sets. An outline specification for the product will be made available here shortly, followed by commercial structures including pricing. Any queries or expressions of interest should be directed to Chris Dingle, Head of Wholesale (chris.dingle@kcom.com).

Update May 2019

100Gb Mobile Network Characteristics ECAS & EDAS Product

KCOM are in the process of developing a 100Gb product addition to the ECAS and EDAS product sets with specific characteristics for mobile network backhaul. An outline specification for the product will be made available here shortly, followed by commercial structures including pricing. Any queries or expressions of interest should be directed to Chris Dingle, Head of Wholesale (chris.dingle@kcom.com).

Connect Broadband ADSL Residential Services

KCOM will be launching Connect Broadband ADSL Residential Services for resellers where KCOM cannot make fibre services available in the Hull Area, effective from 10 June 2019. These services have been specifically developed to enable broadband service provision in those limited locations within the Hull Area where KCOM’s fibre services are not currently available to order either to KCOM’s retail division or resellers as a consequence of temporary exceptions. We have therefore developed a white label voice and ADSL broadband solution as a transitional solution to enable resellers to provide consumer solutions in these locations in the short term. When KCOM clears the exceptions then resellers will be able to order Fibre broadband services under the Reseller Agreement for Connect Broadband Fibre Services.

In the event that there is broader interest for us to develop, or make available , residential ADSL services on Hull-wide basis please contact us.

Wholesale Fibre Line Local Access and Wholesale FibreLine Access

Further to our March update on the development of our two reference offers, Wholesale Fibre Line Local Access and Wholesale FibreLine Access, we have now published our pricing for these reference offers. We now expect to publish the final reference offer contract for Wholesale FibreLine Local Access shortly. Given recent prospective interest in Wholesale FibreLine Access we have held this reference offer in draft in the event of further final feedback. We now expect to have all documentation published by the end of May 2019. Based on engagement to date, we do not expect this to present any issues and in the case of Wholesale FibreLine Access will further support prospective customers.